When working in Korea, you may sometimes not receive your wages on time, or face unfair treatment at work. However, even after suffering harm "you may wonder where to report it if your Korean is limited, and how to file a report?"which prevents many people from asking for help. Now, you no longer need to visit multiple agencies.
Call 1345, '1' is all you need to press.
The Ministry of Justice has added to the 1345 Foreigners’ Information Center a dedicated key for reporting human rights violations(1)so that, from filing a report to receiving counseling, and referrals to relevant agencies can now be handled in one place. Many foreigners have already used this channel since it opened.
1345 The call center provides foreigners and overseas Koreans with visa·stay consultation and daily-life information in 20 languages. From 2026/ 5 onward, a dedicated key only for human rights violation reports '1' was newly added.
Previously, wage issues had to be reported to the labor office, while assault had to be reported to the police, requiring different agencies depending on the type of harm. Now, simply call 1345, then press 1 to be connected directly to a dedicated multilingual counselor, You can report the incident and receive counseling in your native language.
Various human rights violations at work or in daily life can be reported.
· Unpaid wages (when wages are not paid or are delayed) · Assault, verbal abuse and other physical·or psychological harassment · Sexual harassment, Sexual violence · Confiscation of a passport or foreigner registration card · Forced labor (such as preventing someone from quitting a job) |
In particular, workers under the Employment Permit System(E-9) , seasonal workers(E-8), foreign entertainers(E-6), foreign seafarers(E-10), and marriage migrants who may be in vulnerable situations can easily seek help through services available in 20 languages.
For situations where calling is difficult, SNS an SNS reporting channel is also available.
How to Report | How to Use |
|---|---|
Phone report | Dial 1345 → 1 |
On Facebook, search for the 'Migrant Rights' page → send a message |
Facebook reports can include not only text but also photos, and videos, making it easier to describe the incident in detail.
Once a report is received, it does not end with counseling, it is also referred to relevant agencies for actual rights protection.
In other words, 1345is not just an information hotline; it handles reports → counseling → and referrals to specialized agencies as a one-stop channel.
⚠️ What to Know Before Using It
· Counseling hours are weekdays 09:00 ~ 22:00. However, after 6 PM, services are available only in Korean, English, and Chinese.
💼 Related Information
