This is a job posting written in Korean.
Influencer/Community Outreach Manager
About the company
Tappytoon is looking for an Influencer & Community Outreach Manager to join the Brand Growth Team and own the strategy and execution of our creator/influencer and affiliate program from the ground up. This role is responsible for building and scaling Tappytoon’s presence across social media channels through a structured network of fan creators and content seeders who bring our catalog of web series into the real world. You’ll be managing the full creator lifecycle, from sourcing to content coordination and funneling into Tappytoon channels. Successful candidates will work cross-functionally with the Social Media Manager to grow brand awareness through user and creator-generated content.
Responsibilities
• Creator Program Ownership: Build and manage Tappytoon’s Creator Program end-to-end, including tier structure, reward model, creator guidelines, and contract management. • Sourcing & Outreach: Identify, vet, and recruit creators across social media channels using discovery tools and manual sourcing. Own outreach templates and response workflows. • Creator Relationship Management: Serve as the primary point of contact for all program creators. Support creator onboarding, communicate content guidelines, maintain engagement, and manage tier progressions. • Campaign Execution: Plan and execute creator campaigns tied to title launches, seasonal events, and series milestones. Brief creators, coordinate content timelines, and ensure compliance and brand alignment. • Cross-functional Community Collaboration: Work closely with the Social Media Manager and PR Manager to maximize creator campaign impact and to create fan-generated content moments.
Requirements
• 2+ years of relevant experience in influencer marketing, creator partnerships, affiliate marketing, or a related field • Demonstrated experience managing a creator or affiliate program, from outreach through performance analysis • Experience with affiliate or creator management tools (e.g., Post Affiliate Pro, Refersion, PartnerStack, Impact, Aspire, Modash, or equivalent) • Proficiency with data and analytics tools (Amplitude, Google Analytics, or similar) to measure campaign performance and translate results into insights • Solid project management skills with the ability to manage multiple creators, timelines, and campaigns simultaneously • Strong English communication skills, written and verbal, for creator outreach, contract coordination, and internal reporting • Understanding of influencer disclosure requirements and platform-specific content guidelines
Working conditions
We provide a horizontal communication culture and flexible working environment for global services. • Global services focused on North America and Europe • Collaboration with global colleagues • Flexible working hours (autonomous start time between 8 AM and 10 AM) • Remote work policy operating twice a week • Use of English nicknames We support you for immersion and growth in your work. • Incentive system • Holiday bonus payment • Long-term service award system • Provision of work-related software, including the latest equipment and generative AI tools • Support for training, seminar participation fees, and book purchases for growth • Provision of paid points for our webtoon service We support meal points and snacks. • Monthly welfare points provided • Healthy and fresh snacks offered We support your health and rest. • Free use of annual leave without the need for justification • Support for personal and spouse's bereavement leave and condolence payments • A gift worth 100,000 KRW on your special birthday • Comprehensive health check-up support
Benefits
• Intermediate or higher Korean proficiency • Genuine interest in or familiarity with webtoons, manga, manhwa, light novels, or related fandom culture • Experience working in a content, entertainment, gaming, or digital media environment • Experience with affiliate-driven paid amplification • Proactive, resourceful, and comfortable operating with some ambiguity • Experience building or scaling a creator or affiliate program from early stages • Familiarity with Western market social media trends and fandom communities (BookTok, WebtoonTok, MangaTok, etc.)
Hiring process
• Document screening > First interview > Second interview > Final acceptance